> For the complete documentation index, see [llms.txt](https://www.designreference.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.designreference.xyz/ux-methods/discovery/user-flows.md).

# User Flows

{% hint style="info" %}
AKA User Flow Diagrams, Flowcharts
{% endhint %}

User flows, flow diagrams or flowcharts, illustrate the path a user takes through a system or website to accomplish a specific task or goal.&#x20;

These visual representations depict the sequence of steps, decisions, and interactions that a user experiences while navigating the interface. User flows use symbols and connectors to demonstrate the flow of information and actions between different screens, pages, or components.&#x20;

They help designers and stakeholders understand the logical progression of user interactions and identify potential bottlenecks or opportunities for improvement. User flows provide a visual roadmap of the user journey, highlighting the key touchpoints and decision points along the way.&#x20;

They assist in designing intuitive and seamless experiences, ensuring that users can accomplish their goals efficiently and effectively. User flows serve as a valuable communication and documentation tool, facilitating collaboration among designers, developers, and stakeholders throughout the design process.

#### Further Viewing

{% embed url="<https://www.youtube.com/watch?v=dsviXwJwslI>" %}

#### Further Reading

{% embed url="<https://www.nngroup.com/articles/user-journeys-vs-user-flows/>" %}


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